It’s now easier than ever to enjoy CHICAGO. Shubert Audience Services provides on-demand assistive listening, closed captioning and audio description at eligible performances. CHICAGO currently has the following languages live in theatre:
Find the Audience Services booth in the theatre lobby. Our staff can show you the two ways to get started. You can use our app on your phone or tablet, or borrow a device from us. While the app is free to download, there is an app fee of $4.99 per language.
It’s really easy to access Closed Captioning and Audio Description right on your own mobile device—from every seat at this theatre.
If you’re not using your own smartphone or tablet, Shubert has assistive listening, audio description and closed captioning devices available at the Audience Services booth. Be sure to bring a valid photo ID if you plan on borrowing one of our devices.
All Shubert Audience Services have been tested with live audiences to make sure they don’t impact the performance for any patron. Our staff is trained and ready to help.
We can’t wait to welcome you at the theatre. For more information, visit Shubert.nyc/accessibility. And you can always look for an Audience Services professional at the theatre.